We ship through USPS Priority Mail with delivery confirmation, except 1 to 3 MiniDecoupage prints, which are shipped First Class Mail.
Your purchase will be shipped within 3 to 5 days after receipt of your payment.
USA Shipping Charges:
|Orders up to $30||$2.00|
|$30.01 to $100||$6.00|
|$100.01 to $300||$10.00|
|$300.01 to $700||$12.00|
|$700.01 to $1,000||$15.00|
|Orders over $1,000||FREE shipping|
If so desired, we will ship by UPS or Federal Express for an extra charge. You will be notified of the total cost.
Canada Shipping Charges:
We ship through USPS Priority International.
|Orders up to $30||$4.00|
|$30.01 to $100||$10.00|
|$100.01 to $300||$15.00|
|$300.01 to $700||$20.00|
|$700.01 to $1,000||$30.00|
|Orders over $1,000||$40.00|
International Shipping Charges:
We ship through USPS Priority International
|Orders up to $30||$10.00|
|$30.01 to $100||$15.00|
|$100.01 to $300||$25.00|
|$300.01 to $700||$35.00|
|$700.01 to $1,000||$50.00|
|Orders over $1,000||$60.00|
Additional photos of your chosen items and detailed information will be gladly provided before shipping to insure satisfaction.
If your purchase arrives damaged, please contact us immediately.
Please do not attempt repairs! Natasha will repair your piece, most often free of charge, or for a minimum price plus cost of shipping. This will be done even if your piece gets damaged years later.
In exceptional cases items may be returned for a credit or refund (minus cost of shipping) within ten days of the received date. Please notify Natasha immediately, if you want to return your item. THIS EXCLUDES CUSTOM WORK AND SPECIAL ORDERS. Detailed photographs of your custom piece will be provided before shipping for your final approval. After shipping a custom piece may be returned for a credit only, or for small adjustments.